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Every code fact in a Study result points to the municipal code it comes from. This page explains what a citation in Urbee is, what’s checked, and how your team records its own review.

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What a citation contains

Click any green citation pill in a result to open it in the side panel. You see:
  • the section and the source it comes from;
  • the verbatim quote from the code: the exact text, not a paraphrase;
  • Open at publisher ↗, which opens the section on the publisher’s own site (Municode, eCode360, or the town’s published document);
  • View source document for codes published as a PDF, which opens Urbee’s saved copy of the PDF with the cited text highlighted. If the exact quote can’t be located on a page (common for tables), the viewer says so and shows the cited section instead. It never highlights a near-match.

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What Urbee checks

  • Every citation has a verbatim quote and a link to a recognized publisher. Urbee only cites from an approved list of official publishers.
  • A result doesn’t show a citation it can’t verify. When a Study run is assembled, every cited value must match a citation from an approved publisher. If one doesn’t, the run fails instead of showing you an unverified source.
  • Gaps are shown as gaps. A value Urbee couldn’t find in the code shows as Not found, with the sources searched. A section reference Urbee recognizes but hasn’t verified in this run shows as a grey, dashed chip with no link.
  • The Advisor holds itself to the same rule. If its draft answer cites a source it can’t verify, it refuses rather than guessing.
A citation tells you where Urbee’s statement comes from. Deliverables say so plainly: they are not a legal opinion, and the reading of a provision remains a professional judgment. Confirm with the reviewing authority where it matters.

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Review a citation

Your team can record its own professional review of any citation. Open the citation in the side panel; below the quote are two buttons:
  • Reviewed — accepted: you’ve checked it and it’s right.
  • Report a problem: choose a reason, add details if you like, and click Send report.
Reasons you can choose:
  • Quote doesn’t match the source
  • Wrong section for this fact
  • Section has been amended
  • Link is broken or wrong page
  • Quote is right, the reading is wrong
  • Something else
If you opened the publisher page or source document before accepting, the citation records You opened the publisher page before accepting. Reviews are never edited or deleted. If you change your mind, record a new verdict, and the latest one counts.

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Who sees your reviews

  • Your firm only: accept and report counts (“2 of 3 reviewers accepted”), your own verdicts, and the Flagged badge.
  • All Urbee customers: only whether a problem with that publisher page is Under review or has been Reviewed. Never counts, your reasons, or your firm’s name.
  • Urbee’s team sees your reason and details when reviewing a report.

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What happens after you report a problem

Reports about the source itself (quote mismatch, wrong section, amended section, broken link) go to Urbee’s team for review. When the review is done, everyone who reported it gets a notification: Your flag on § … was reviewed, with the outcome: Reports that the reading is wrong, or Something else, are recorded and counted for your firm, but they don’t go through that review.

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Your firm’s review record

Settings → Trust shows your firm’s review history: how many verdicts were accepted, how many reported, how many were accepted after opening the source, and a breakdown by person. Rates appear once there are enough verdicts to report one.